Gaya APA

MANAJEMEN BISNIS edisi Vol.03/No.01/April-Juni 2010. Measuring the Effect of Costumer Satisfaction.. (2010). Jakarta: Prasetya Mulya.

Gaya MLA

MANAJEMEN BISNIS edisi Vol.03/No.01/April-Juni 2010. Measuring the Effect of Costumer Satisfaction.. Vol.03/No.01/April-Juni 2010. Jakarta: Prasetya Mulya, 2010. Printed.