Printed

Interpersonal Conflict 8ed

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Conflict management skills area more important than ever in today’s world. The eighth edition of “Interpersonal Conflict” offers principles of effective conflict management in a wide variety of contexts – from romantic relationships to the workplace. Its combination of up to date research and examples gives students a theoretical and practical foundation in conflict management.

PART 1 CONFLICT COMPONENTS 1
Chapter 1 The Nature of Conflict 2
Chapter 2 Perspectives on Conflict 35
Chapter 3 Interests and Goals 70
Chapter 4 Power: The Structure of Conflict 103
Chapter 5 Styles and Tactics 144
PART 2 INTERVENTION 193
Chapter 6 Emotion in Conflict 194
Chapter 7 Mapping Your Conflicts 218
Chapter 8 Interpersonal Negotiation 244
Chapter 9 Third Party Intervention 271
Chapter 10 Forgiveness and Reconciliation 296

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

303.69 WIL i

Penerbit

New York : McGraw-Hill., 2011

Deskripsi Fisik

xxi, 362 hlm. : ilus. ; 23 cm

Bahasa

English

ISBN/ISSN

9780073385136

Klasifikasi

303.6

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

8

Subjek

Konflik Sosial

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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