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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

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It’s kaizen, the Japanese business philosophy that says step by step improvements – process refinements and enhancements – are the surest, easiest, quickest road to maximizing productivity and quality.
Defined as the ‘real place’ where real action occurs, gemba is where products are developed (the lab and design table) and made (the shop floor), and where services are provided (the service center, retail outlet, or wherever customers come into contact with the service provider).
Reengineering or reinventing your corporation is disruptive, expensive, and typically doesn’t work. By applying kaizen to gemba, you can achieve inexpensive, incremental improvements in your most critical business processes – manufacturing and service – to obtain quantum leaps in customer satisfaction, quality, productivity, and profitability as never before.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

658.5 IMA g

Penerbit

Boston : McGraw-Hill., 1997

Deskripsi Fisik

ix, 354 hal. : ilus. ; 23 cm

Bahasa

English

ISBN/ISSN

9780071189088

Klasifikasi

658.5

Tipe Isi

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Tipe Media

-

Tipe Pembawa

-

Edisi

1st ed

Subjek

Management

Info Detail Spesifik

Kaizen: the key to Japan's competitive success

Pernyataan Tanggungjawab

-

Versi lain/terkait

Lampiran Berkas

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